{"id":648,"date":"2018-12-21T18:09:52","date_gmt":"2018-12-21T18:09:52","guid":{"rendered":"https:\/\/bsav.ca\/?page_id=648"},"modified":"2023-10-26T19:30:17","modified_gmt":"2023-10-26T19:30:17","slug":"help-faqs","status":"publish","type":"page","link":"https:\/\/bsav.ca\/help-faqs\/","title":{"rendered":"Help & FAQs"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#edeef4″ custom_margin=”0px||0px” custom_padding=”0||21px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”10px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_image=”https:\/\/bsav.ca\/wp-content\/uploads\/2018\/12\/bulwark-page-help-title-1.jpg” background_position=”center_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Help & FAQs” _builder_version=”4.16″ header_2_font_size=”60px” background_layout=”dark” custom_padding=”200px|60%|100px|80px” custom_padding_tablet=”|20%||40px” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” header_2_font_size_tablet=”50px” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Help & FAQs<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_color=”#4267a0″ custom_margin=”0px||35px” custom_padding=”40px||30px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”0px||0px|” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Want to learn more? Give us a call today.” _builder_version=”4.17.4″ text_orientation=”center” background_layout=”dark” custom_margin=”0px||0px” custom_padding=”0px|15px|8px|15px||true” global_colors_info=”{}”]<\/p>\n

Want to learn more? Give us a call today. 604-210-4600<\/a><\/span><\/h2>\n

 <\/p>\n

(Note: Not Serving US Customers)<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ custom_margin=”||||false” custom_padding=”0px|0px|35px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Set up Bulwark email” _builder_version=”4.16″ header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Set up Bulwark Email<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Email links” _builder_version=”4.16″ custom_padding=”15px|40px|40px|40px” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Set up email using the iOS Mail app<\/a><\/strong><\/p>\n

Set up email in Android Gmail App<\/a><\/strong><\/p>\n

Set up email in Android Samsung Email app<\/a><\/strong><\/p>\n

Set up Outlook for PC<\/a><\/strong><\/p>\n

Set up Outlook for Mac<\/a><\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”DSC Power Series Security Alarm Panel” _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

DSC Power Series Security Alarm Panel<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”DSC Power links” _builder_version=”4.16″ custom_padding=”15px|40px|40px|40px” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

How to add or remove a user code on a DSC Power Series security alarm panel<\/a><\/strong><\/p>\n

How to change time and date DSC control panels<\/a><\/strong><\/p>\n

DSC Power Series Troubleshooting Guide<\/a><\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ custom_margin=”||||false” custom_padding=”0px|0px|35px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Multi-Factor Authentication” _builder_version=”4.17.4″ header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Multi-Factor Authentication<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Multi-Factor links” _builder_version=”4.17.4″ custom_padding=”15px|40px|40px|40px” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” z_index_tablet=”500″ global_colors_info=”{}”]Setting Up Multi-Factor Authentication <\/strong><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Grandstream Phone” _builder_version=”4.20.2″ header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Set up the Microsoft Authenticator app<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Grandstream Phone faqs” _builder_version=”4.20.2″ custom_padding=”15px|40px|43px|40px||” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” link_option_url=”https:\/\/bsav.ca\/set-up-the-microsoft-authenticator-app\/” link_option_url_new_window=”on” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Step by Step Guide<\/strong><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ custom_margin=”||||false” custom_padding=”0px|0px|35px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”NVMS7000 Walkthroughs” _builder_version=”4.16″ header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

NVMS 7000<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”NVMS7000 links” _builder_version=”4.16″ custom_padding=”15px|40px|40px|40px” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

\nNVMS7000 Live View & Remote Playback Walkthrough<\/a><\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Savant” _builder_version=”4.16″ header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Savant<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Savant links” _builder_version=”4.16″ custom_padding=”15px|40px|40px|40px” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Savant Pro App at a Glance<\/strong><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.20.2″ custom_margin=”||||false” custom_padding=”0px|0px|35px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”NVMS7000 Walkthroughs” _builder_version=”4.16″ header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Battery Backup and UPS<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”NVMS7000 links” _builder_version=”4.20.2″ custom_padding=”15px|40px|40px|40px” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Line-Interactive UPS Vs Online UPS<\/a><\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Grandstream Phone” _builder_version=”4.16″ header_2_font_size=”24px” background_color=”#4e4e50″ background_layout=”dark” custom_padding=”18px||5px|30px” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Grandstream Phone<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Grandstream Phone faqs” _builder_version=”4.16″ custom_padding=”15px|40px|40px|40px” custom_padding_tablet=”|20px||” custom_padding_phone=”” custom_padding_last_edited=”on|phone” z_index_tablet=”500″ global_colors_info=”{}”]Grandstream Phone Voicemail Setup<\/a><\/strong>
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ make_equal=”on” _builder_version=”3.25″ width_phone=”50px” max_width_phone=”1280px” custom_padding=”0|0px|0|0px|true|false” z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_module=”322″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ background_color=”#515151″ background_image=”https:\/\/bsav.ca\/wp-content\/uploads\/2018\/11\/homebox_vancouver-3.jpg” custom_padding=”40px|40px|130px|40px” custom_padding_tablet=”|20px||20px” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Request a Consultation” _builder_version=”4.16″ background_layout=”dark” custom_margin=”||8px” custom_padding=”||0px|” global_colors_info=”{}”]<\/p>\n

Request a Consultation<\/h2>\n

Protect your home with security that goes the extra mile to keep you aware and in control \u2014 from anywhere!<\/p>\n

[\/et_pb_text][et_pb_button button_url=”\/contact\/” button_text=”Contact us” _builder_version=”4.16″ background_layout=”dark” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#515151″ background_image=”https:\/\/bsav.ca\/wp-content\/uploads\/2018\/11\/homebox_remote.jpg” custom_padding=”200px|20px|25px|20px” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Remote Support” _builder_version=”4.16″ background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Remote Support<\/h2>\n

QuickJoin<\/a>  |  Host<\/a>  |  QuickSupport<\/a><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.19″ background_color=”#edeef4″ custom_margin=”0px|0px|0px|0px” custom_padding=”30px|0px|60px|0px|false|false” global_module=”324″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/bsav.ca\/wp-content\/uploads\/2018\/11\/bulwark_349.png” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Bulwark Logo” _builder_version=”4.16″ custom_margin=”0px|10px|30px|0px” custom_padding=”0px|20px|0px|20px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_2_font=”||||||||” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

604-210-4600<\/a><\/h2>\n

info@bulwarksecurity.ca<\/a><\/strong><\/p>\n

Unit 208, 12788-76A Avenue Surrey BC V3W 1S9<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/bsav.ca\/wp-content\/uploads\/2019\/05\/bulwark_microsoftsilver.png” align=”center” admin_label=”Microsoft Silver” _builder_version=”4.16″ z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Help & FAQs Want to learn more? Give us a call today. 604-210-4600   (Note: Not Serving US Customers)Set up Bulwark Email Set up email using the iOS Mail app Set up email in Android Gmail App Set up email in Android Samsung Email app Set up Outlook for PC Set up Outlook for MacDSC […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_links_to":"","_links_to_target":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/pages\/648"}],"collection":[{"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/comments?post=648"}],"version-history":[{"count":13,"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/pages\/648\/revisions"}],"predecessor-version":[{"id":3045,"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/pages\/648\/revisions\/3045"}],"wp:attachment":[{"href":"https:\/\/bsav.ca\/wp-json\/wp\/v2\/media?parent=648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}