DSC Power Series Troubleshooting Guide

The following is a troubleshooting guide designed to provide additional information and troubleshooting tips for all the possible trouble conditions that can occur on any PowerSeries control panel (Power432, Power632, Power832 and Power864).

LED Keypad, LCD Fixed-Message Keypad

To view a trouble condition, press [*][2]. The trouble light will flash. Refer to the chart below to determine the trouble condition(s) present.

Note: Some trouble conditions provide additional information (indicated with an ‘*’ in the chart below). Press the number corresponding to the trouble condition to view the additional information.

LCD5500 LCD Programmable-Message Keypad

To view a trouble condition, press [*][2]. The trouble light will flash and the LCD will display the first trouble condition present. Use the arrow keys to scroll through all trouble conditions present.

Note: When additional information is available for a specific trouble condition a [*] will appear on the display. Press the [*] key to view the additional information.

[table id=1 /]

Trouble [1] – Service Required

Press [1] for to determine the specific trouble(s) present

[table id=2 /]

Trouble [2] – AC Failure

[table id=3 /]

Trouble [3] – Telephone Line Trouble

[table id=5 /]

Trouble [4] – Failure to Communicate

[table id=6 /]

Trouble [5] – Zone Fault

Press [5] to determine the specific zone(s) with a fault trouble
[table id=7 /]

Trouble [6] – Zone Tamper

Press [6] to determine the specific zone(s) with a tamper trouble
[table id=8 /]

Trouble [7] – Wireless Low Battery

Press [7] to determine the specific device with a low battery
[table id=9 /]

Trouble [8] – Loss of Clock or Date

[table id=10 /]