Android mail apps may look different across different devices, and these directions may not exactly match the options you see. Use these steps as a guide or consult the manufacturer’s help for your particular device.

Step 1

Open the Samsung Email app and tap Add Account if it’s your first time.

Or, go to Settings in the app > Add account.

Step 2

Enter your email address and password. Tap Sign in.

Step 3

If you’re prompted to select account type, choose Microsoft Exchange ActiveSync to sync contacts and calendars.

Step 4

Tap Yes or Ok to confirm settings and permissions. What you see may vary depending on what kind of account you’re setting up.

Step 5

If you’ve turned on two-step verification, you’ll verify your identity with your chosen method.

Syncing email, calendar, contacts, and tasks may take a few minutes.

Step 6

If you see an email that says “Action Required to Sync,” open it and tap Use another Mail app instead. If you don’t see this message, skip this step.